個案管理

Case management

學期

108-2

學分

0 學分

當期課號

B686

永久課號

A9404

開課單位

社區健康照護研究所

授課教師

李玉春、何德榮、劉影梅、許樹珍、于潄、簡莉盈、周承珍、陳俞琪

校區

陽明

類別

選修

上課時間表

節	週二
7 15:30–16:20	個案管理 YN419（陽明） 2 節連堂
8 16:30–17:20	個案管理 YN419（陽明） 2 節連堂

* 根據陽明交大上課時間表所列

概述

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先修科目

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週次計畫

週次	主題
第 1 週	概念驗證(POC, Proof-of-Concept)、服務驗證(POS, Proof-of-Service) 商業驗證(POB, Proof-of-Business) Course introduction and grouping The role and function of case manager  Definition of case management  Introduce process of case management  Case management model in community  The role and function of case manager  Case management Vs care management Course introduction and grouping The role and function of case manager  Definition of case management  Introduce process of case management  Case management model in community  The role and function of case manager  Case management Vs care management
第 2 週	The process of case management: Engagement  Establish relationship with individual and their caregivers  Communication The process of case management: Assessment  Strengths based assessment of assets, needs and barriers to care  Engaging individual and their caregivers in the assessment process  Culturally-competent assessments The process of case management: Engagement  Establish relationship with individual and their caregivers Communication
第 3 週	Mutli-disciplinary matchmaking of innovative health care program 跨領域創新健康照護方案媒合會-概念評估 Mutli-disciplinary matchmaking of innovative health care program 跨領域創新健康照護方案媒合會-概念評估
第 4 週	The process of case management: Goal setting and service plans  Client-centered service plans  Maximizing strengths and minimizing barriers  Developing SMART service plans (Specific, Measurable, Agreed upon, Realistic, Time-based) The process of case management: Assessment  Strengths based assessment of assets, needs and barriers to care  Engaging individual and their caregivers in the assessment process Culturally-competent assessments
第 5 週	The process of case management: Intervention  Direct services (implementing plans, teaching, guiding, processing, providing information, supporting)  Indirect services (linkage, advocacy, coordination, network) The process of case management: Goal setting and service plans  Client-centered service plans  Maximizing strengths and minimizing barriers  Developing SMART service plans (Specific, Measurable, Agreed upon, Realistic, Time-based)
第 6 週	Dimension of case management: Relationship  Building a trusting relationship  Ethics (including confidentiality, boundaries)  Abuse, exploitation and neglect Dimension of case management: Relationship  Reducing conflict  Crisis management  Difficult conversations Holidays
第 7 週	Program development, designing and managing programs Design thinking and Nudge The process of case management: Intervention  Direct services (implementing plans, teaching, guiding, processing, providing information, supporting)  Indirect services (linkage, advocacy, coordination, network)
第 8 週	Case report 1: The process of case management: Special topic Health promotion Dimension of case management: Relationship  Building a trusting relationship  Ethics (including confidentiality, boundaries) Abuse, exploitation and neglect
第 9 週	Case report 2: The process of case management: Special topic Case management in hospital Dimension of case management: Relationship  Reducing conflict  Crisis management  Difficult conversations
第 10 週	Student presentations
第 11 週	Resources assessment, mobilization, utilization, and referralProgram development, designing and managing programs
第 12 週	Dimensions of case management: Supervision, quality control and utilization review  Ensure individuals are receiving appropriate services  Ensure organization is providing appropriate level of care  Working in a multidisciplinary team Resources assessment, mobilization, utilization, and referral
第 13 週	The process of case management: Evaluation of progress on goals  Ongoing assessment  Care transitions/ referal  Termination Dimensions of case management: Supervision, quality control and utilization review  Ensure individuals are receiving appropriate services  Ensure organization is providing appropriate level of care  Working in a multidisciplinary team
第 14 週	Case report 3: The process of case management: Special topic Case management on obesity and myopia in school and community The process of case management: Evaluation of progress on goals  Ongoing assessment  Care transitions/ referal  Termination
第 15 週	Dimensions of case management: Documentation  Integrated documentation with all phases of case management process  Computerized information systems Case report: The process of case management: Special topic Case management in hospital
第 16 週	Student Presentation (2 hours) Case report: The process of case management: Special topic  Case management on obesity and myopia in school and community
第 17 週	Student Presentation (1.5 hour) Course Evaluation (0.5 hour) Student Presentation (1.5 hour) Course Evaluation (0.5 hour)
第 18 週	概念驗證(POC, Proof-of-Concept)、服務驗證(POS, Proof-of-Service) 商業驗證(POB, Proof-of-Business)

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